Preface for Writing Center Directors
Introduction for Tutors
CHAPTER 1
The Writing Center as a Workplace
Professionalism toward the Writer
Professionalism toward Other Tutors
Professionalism toward Teachers
Exercises for Getting Started
EXERCISE 1A: Keeping a Tutoring Journal
EXERCISE 1B: Participating in Discussion Forums
EXERCISE 1C: Maintaining a Group Journal
EXERCISE 1D: Learning about Writing Center History
CHAPTER 2
The Writing Process
A General Guide to Stages of the Writing Process
Prewriting
Writing
Revising and Editing
Stages of the Writing Process
Exercises for Exploring the Writing Process
EXERCISE 2A: Comparing Writing Guides and Handbooks
EXERCISE 2B: Teaching Writing
EXERCISE 2C: Talking about the Writing Process
EXERCISE 2D: Talking about the Writing Process at Your School
Exercises for Reflecting upon Your Writing Process
EXERCISE 2E: Reflecting on Writing
EXERCISE 2F: Sharing Your Writing Process
EXERCISE 2G: Reflecting on Being Tutored
CHAPTER 3
Inside the Tutoring Session
Getting Started
Setting the Agenda
Three Effective, Powerful Tools
Active Listening
A Note about Asking Questions
Facilitating
Silence and Wait Time
Wrapping Up a Session
The Many Hats Tutors Wear
The Ally
The Coach
The Commentator
The Collaborator
The Writing "Expert"
The Counselor
When Is a Tutor Not a Tutor?
Exercises for Exploring the Roles Tutors Play
EXERCISE 3A: Exploring Tutors’ Roles
EXERCISE 3B: Observing Tutors’ and Writers’ Body Language
EXERCISE 3C: Observing Tutoring Sessions
Exercises for Practicing Tutoring Techniques
EXERCISE 3D: Role Playing the Tutoring Session
Tutor Observation Sheet
EXERCISE 3E: Role Playing Tutor Strategies in the Prewriting Stage
CHAPTER 4
Helping Writers throughout the Writing Process
Prewriting
Finding and Exploring a Topic
Planning to Write
Writing, Revising, and Editing
Making Global Revisions
Making Sentence-Level Revisions
Editing for Grammar, Punctuation, and Mechanics
Using a Handbook
Coping with the Long Paper
Exercises Using Writing References
EXERCISE 4A: Exploring Prewriting Strategies
EXERCISE 4B: Developing a Handout
EXERCISE 4C: Working with Handbooks and Other References
CHAPTER 5
The Writers You Tutor
Learning Styles
Some Helpful Strategies
Student Concerns
The Writer with Writing Anxiety
The Writer with Basic Writing Skills
The Writer for Whom English Is a Second Language
Cultural Differences
The Writer with a Learning Disability
Exercises for Reflecting on Tutoring Situations
EXERCISE 5A: Reflecting on Writers’ Concerns
EXERCISE 5B: Reflecting on Your Own Writing Concerns
EXERCISE 5C: Reflecting on Tutoring Techniques
EXERCISE 5D: Learning from Scholarly Articles
CHAPTER 6
Tutoring and Technology
Face-to-Face Tutoring at the Computer
Freewriting
Working with a Text
Revising
Online Research
Evaluating Online Sources
Useful Information about Domain Name Extensions
Online Writing Resources
Online Writing Labs
Online Writing Guides and Handbooks
Tutor Training Videos
Online Tutoring
Asynchronous Tutoring
Advice Template for Asynchronous Online Tutoring
Synchronous Tutoring
CHAPTER 7
Helping Writers across the Curriculum
Research Papers
Lab Reports and Scientific Papers
Argument or Position Papers
Literature Papers
Book, Film, and Play Reviews
PowerPoint Presentations
Resumes (Traditional)
Resumes (Scannable)
Cover Letters
Essays of Application
CHAPTER 8
Coping with Different Tutoring Situations
The Writer Who Comes at the Last Minute
The Unresponsive Writer
The Antagonistic Writer
The Writer Who Selects an Inappropriate Topic or Uses Offensive Language
The Writer Who Plagiarizes
The Writer with the "Perfect" Paper
Exercises for Coping with Different Tutoring Situations
EXERCISE 8A: Role Playing Different Tutoring Situations
EXERCISE 8B: Reflecting on Different Tutoring Situations
CHAPTER 9
Summing It All Up
Exercises for Developing Your Philosophy of Tutoring
EXERCISE 9A: Reflecting on Your Tutoring
EXERCISE 9B: Creating a Metaphor for Tutoring
APPENDIX A: Outside Tutoring and Editing Jobs
APPENDIX B: Presenting at a Conference
APPENDIX C: Tutors Ask . . .
APPENDIX D: Tutors Talk: Evaluating What They Say
Annotated Bibliography
Index | 
