VideoCentral: Interpersonal Communication for Reflect & Relate (Access Card)

VideoCentral: Interpersonal Communication for Reflect & Relate

Chapter 1: Introducing Interpersonal Communication

channel

linear communication model

noise

self-monitoring

transactional communication model.

 

Chapter 2: Considering Self

face

mask

self-disclosure

self-fulfilling prophecies

social comparison

 

Chapter 3: Perceiving Others

algebraic impressions

empathy

halo effect

horn effect

punctuation

self-serving bias

Uncertainty Reduction Theory

 

Chapter 4: Experiencing and Expressing Emotions

blended emotions

display rules

emotional contagion

encounter avoidance

encounter structuring

reappraisal

supportive communication

 

Chapter 5: Listening Actively

action-oriented listeners

aggressive listening

content-oriented listeners

narcissistic listening

selective listening

time-oriented listeners

 

Chapter 6: Communicating Verbally

connotative meaning,

defensive communication

denotative meaning

"I" language

"we" language

"you" language

 

Chapter 7: Communicating Nonverbally

adaptor

affect display

emblem

haptics

illustrator

kinesics

proxemics

regulator

vocalics

 

Chapter 8: Managing Conflict and Power

accommodation

avoidance

collaboration

competition

compromise

expertise currency

intimacy currency

personal currency

power

resource currency

sniping

social network currency

 

Chapter 9: Relationships with Romantic Partners

bonding

differentiating

experimenting

integrating

relational dialectics

relational maintenance

stagnating

 

Chapter 10: Relationships with Family

consensual families

laissez-faire families

pluralistic families

protective families

 

Chapter 11: Relationships with Friends

agentic friendships

communal friendships

 

Chapter 12: Relationships in the Workplace

advocacy

defensive climate

downward communication

professional peers

supportive climate

upward communication