A quick-reference design. Alphabetically organized entries divided into ten tabbed sections make it easy for students to find information.
Up-to-date technology coverage. The Third Edition includes the latest on Web page design, the Internet, email, electronic résumés, and more.
Real-world examples of technical and workplace documents. Reports, manuals, proposals, letters, memos, Web pages, and more -- give students realistic models for their writing.
Thorough coverage of the writing process. A separate tab provides students with help at every stage of the process, from preparation, to revision, to final product.
Writer's Tips. These tips provide quick-reference checklists for revising drafts, using headings and lists, incorporating visuals and more.