Coverage of all the major tech comm applications helps students learn to write and design letters, e-mail, microblogs, resumes, proposals, reports, descriptions, instructions, presentations, and more. Annotated examples offer plenty of opportunities for analysis, and exercises help students practice new skills. Practical help with the process of writing technical documents. In addition to solid coverage of audience and purpose, research, style, and document design, the book offers user-friendly features to guide students.
- Focus on Process boxes at the beginning of each applications chapter highlight variations in the writing process or key steps that require special attention.
- Choices and Strategies charts throughout the book guide students in making decisions such as how to respond to readers' attitudes, how to choose appropriate graphics, and how to choose the best media or technology tools to achieve their purpose.
- Guidelines boxes offer clear, practical help with specific writing tasks.
- Writer's Checklists guide students in revising their work.
Integrated coverage of social media and new technologies gives students the most up-to-date advice in the context of specific tasks and documents. For software tasks, Tech Tips throughout the book offer step-by-step instructions for creating graphics, modifying templates, designing slides, and more.
A full chapter on ethics as well as Ethics Notes throughout the book remind students to focus on the ethical considerations and implications of their writing.
Multimedia models and other free online resources are fully integrated with the book. e-Pages for Practical Strategies for Technical Communication provide ten real-world samples of the use of multimedia in technical communication, and a robust Student Site offers additional resources such as Document Analysis Activities, cases, quizzes, annotated links, and tutorials.