Real-world sample documents – including formal reports, proposals, résumés and application cover letters, brochures, newsletters, environmental impact statements, and trade journal articles – offer students authentic and effective models of professional writing for a variety of workplace situations.
Clear, comprehensive coverage of the writing process, including advice about repurposing content for different aims, audiences, and media, as well as in-depth treatment of grammar and usage, provides detailed help for every stage of writing – from preparation, audience analysis, and research, to drafting, revising, and proofreading.
Up-to-date coverage of workplace technology gives students the latest advice on writing for the Web, designing Web pages, conducting Internet research, using software tools, and working with electronic documents.
Tip boxes and checklists throughout the book offer special advice for using technology, handling ethically challenging office scenarios, and for writing in English as a second language. Checklists help students tackle complex tasks such as writing collaborative documents, communicating with international audiences, and evaluating sources.
A quick-reference alphabetical arrangement and helpful topical keys make business writing topics easy to find. Cross-references throughout the book guide students to related entries.