Concise, comprehensive coverage of all the key concepts students need to know — from communication theory, guidelines for participation in groups and advice on leadership and decision making to a discussion of organizational communication.
Useful checklists offer step-by-step directions, assessment checks, and content reviews to help students understand key concepts and assess their own leaning.
Compelling features such as "Group Communication in Cultural Perspective" and "Ethically Speaking" appear throughout the text to highlight issues vital in group communication.