by Dan O'Hair, Mary O. Wiemann
Second Edition ©2007
ISBN-10: 0-312-45194-6 ISBN-13: 978-0-312-45194-3 Paper Text See available formats »
Small group communication skills are increasingly vital both in a wide variety of college classes — from business and education to the sciences and humanities — and in the professional world where organizations hold meetings and create teams as part of day-to-day problem solving. After a brief introduction to communication theory, this concise and incisive text explains the role of group communication within organizations and in other settings, and then moves on to explain the various roles in a group environment and useful guidelines for acting as an effective leader, avoiding groupthink, and achieving optimal results.
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