Five Steps to Successful Writing
Tab 1. The Writing Process
audience
collaborative writing
conclusions
context
defining terms
description
ethics in writing
global communication
introductions
organization
outlining
paragraphs
persuasion
point of view
preparation
process explanation
promotional writing
proofreading
purpose
readers
revision
scope
writing a draft
*Tab 2. Workplace Technology
*adapting to new technologies
*blogs/forums
e-mail
*FAQs (Frequently Asked Questions)
instant messaging
*repurposing
selecting the medium
*text messaging
Web design
writing for the Web
Tab 3. Research and Documentation
bibliographies
copyright
documenting sources
interviewing for information
note-taking
paraphrasing
plagiarism
quotations
research
Tab 4. Business Writing Documents and Elements
feasibility reports
investigative reports
progress and activity reports
proposals
reports
titles
trip reports
trouble reports
Tab 5. Formal Reports
abstracts
appendixes
executive summaries
formal reports
glossaries
tables of contents
Tab 6. Design and Visuals
drawings
flowcharts
global graphics
graphs
headings
layout and design
lists
organizational charts
tables
visuals
Tab 6. Design and Visuals
Conventional Line Drawing for a Retail Catalog
Cutaway Drawing
Flowchart Using Labeled Blocks
Flowchart Using Pictorial Symbols
Common ISO Flowchart Symbols (with Annotations)
Graphics for U.S. (left) and Global (right) Audiences
International Organization for Standardization Symbols
Double-Line Graph (with Shading)
Distorted (left) and Distortion-Free (right) Expressions of Data
Bar Graph (Quantities of Different Items During a Fixed Period)
Pie Graph (Showing Percentages of the Whole)
Picture Graph
Headings Used in a Document
Primary Components of Letter Characters
Type Sizes (6- to 14-Point Type)
Bulleted List in a Paragraph
Organizational Chart
Elements of a Table
Informal Table
Chart for Choosing Appropriate Visuals
Tab 7. Correspondence
acknowledgments
adjustments
complaints
correspondence
covers (or transmittals)
inquiries and responses
international correspondence
letters
memos
refusals
sales letters
Tab 8. Job Search and Application
acceptance/refusals
application letters
interviewing for a job
job search
résumés
Tab 9. Presentations and Meetings
listening
meetings
minutes of meetings
presentations
Tab 10. Style and Clarity
abstract / concrete words
affectation
awkwardness
biased language
business writing style
buzzwords
clichés
coherence
compound words
conciseness
connotation / denotation
emphasis
euphemisms
expletives
figures of speech
garbled sentences
idioms
intensifiers
jargon
logic errors
nominalizations
parallel structure
positive writing
repetition
sentence variety
subordination
telegraphic style
tone
transition
unity
vague words
word choice
“you” viewpoint
Tab 11. Grammar
Tab 12. Punctuation and Mechanics
*Appendix: Usage
Proofreaders Marks