A new chapter on workplace technology gives an overview of the technologies that are integral to workplace writing — including e-mail, blogs, and text messaging — and offers guidelines for making effective use of these media. An entry on adapting to changing technology helps students evaluate and learn new technology in a constantly evolving workplace context.
Updated “Digital Tips” focus on using technology to assist with a variety of writing and business tasks, such as using collaborative writing software, conducting meetings remotely, and working with Google documents.
New “Professionalism Notes” throughout the book highlight tips that advise students on how to act courteously and conscientiously in the workplace, from rehearsing presentations and proofreading work to meeting deadlines and being on time.
Revised coverage of research and documentation includes more models of electronic sources and reflects recent changes in both MLA and APA styles.
Extensive online resources include a CourseSmart e-Book that offers a convenient and inexpensive downloadable version of the text and an integrated Web site that works together with the book to offer students links to reliable business-related resources, additional model documents, expanded “Digital Tips,” and more.