Concise, comprehensive writing process coverage along with in-depth treatment of grammar and usage provides detailed help for every stage of writing — from preparation, audience analysis, and research, to drafting, revising, and proofreading.
Real-world sample documents offer students authentic and effective models of business correspondence for a variety of workplace situations. With additional annotated examples on the book companion site, this edition offers reports, proposals, letters, memos, e-mail, résumés, and more.
A quick-reference design makes information easy to find. Entries on business writing topics are arranged alphabetically within twelve thematic units. Cross-references throughout the book help students find related entries, while the Complete List of Model Documents provides easy access to sample documents. Tips and checklists help students tackle complex tasks such as proofreading and revising, communicating with international audiences, and evaluating sources.
Up-to-date coverage of workplace technology gives students the latest advice on writing for the Web, designing Web pages, conducting Internet research, using software tools, and working with electronic documents.