Support Materials

Bedford e-Books

• Visit our FAQs section to get answers to the most common questions.
• Get a quick start on tools and functions available in your e-book (like bookmarking, highlighting, etc.) by referencing this short how-to guide.
• Learn how to customize your e-book by hiding chapters and adding pages with this short how to-guide.
• Find student handouts to help your students get access to their e-book on the first day of class.
  • Go here for English e-books
  • Go here for History e-books
  • Go here for Communication e-books
  • Go here for Music e-books

Bedford e-Books to Go

• Coming Soon!

CourseSmart

• Visit coursesmart.com/help to get immediate help with all things CourseSmart. Find answers to the most frequently asked questions, search the Help database, or contact Customer Support to get the support you need.

Barnes & Noble NOOKStudy

• Visit barnesandnoble.com/nookstudy/support to find answers to the most frequently asked questions or contact Customer Support to get the support you need.

Follett CafeScribe

• Visit the CafeScribe Help Center to find answers to the most frequently asked questions or contact Customer Support to get the support you need.

Chegg

• Visit chegg.com/contactus to find answers to the most frequently asked questions or contact Customer Support to get the support you need.

Kno

• Visit kno.com/support to find answers to the most frequently asked questions or contact Customer Support to get the support you need.

Tech Support

Please take advantage of our Tech Support if you have any questions or issues about using Bedford/St. Martin's e-books. Tech Support can help you sort out any problems you may run into. Contact Tech Support at BFW.TechnicalSupport@macmillan.com or 1-800-936-6899.

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