Helping teachers solve problems.

Our Technical Support team helps teachers get fast answers.

Contact Technical Support by phone at 800-936-6899 or by e-mail at BFW.TechnicalSupport@macmillan.com with any questions about eLearning resources. Instructors and students should call for fastest service.

Technical Support’s hours are as follows:
Monday - Thursday 9:00 a.m. - 3:00 a.m. EST
Friday 9:00 a.m. - 11:00 p.m. EST
Saturday 11:30 a.m. - 8:00 p.m. EST
Sunday 11:30 a.m. - 11:00 p.m. EST